Seller
GORI'Z Co., Ltd.
Management Manager
Komatsu Yuzo
location
6-27-48 Shinjuku, Shinjuku-ku, Tokyo
160-0022 Comforia Higashi Shinjuku No.1
telephone number
Contact us here
email address
Opening hours and shop information
- Opening hours: 10:00-21:00
- Inquiries by email are accepted even outside of the above hours.
- Closed: Irregular holidays (We will notify you separately for long holidays, New Year's holidays, etc.)
Sale price
- The selling price is the price (tax included) listed on each product page.
- If shipping fees, handling fees, etc. are incurred, we will clearly indicate this on the product page or cart screen.
Payment method and timing
- Credit Cards VISA/MasterCard/American Express/Discover/JCB/Diner's Club
- Electronic Money Apple Pay/Google Pay
- Convenience store payment Family Mart/Lawson/Ministop/Seiko Mart
- Bank transfer
- If there is an additional payment method specified by us, we will inform you on the product page or on the order screen.
Product delivery date
- We will ship your order within 1-7 days after receiving it.
- For pre-ordered items and made-to-order products, the individual shipping dates are listed on the product page.
- There may be delays depending on the weather, traffic conditions, and busy seasons. Thank you for your understanding.
Returns and Exchanges
- We cannot accept returns or exchanges due to customer convenience unless there is a defect (initial defect).
- If you experience any issues caused by our company, such as defective products or incorrect delivery, please contact us by email within 7 business days of receiving the product. We will check the situation and accept returns or exchanges.
- The customer will be responsible for the shipping costs for returns and exchanges, except in cases where the product is defective on our part.
About cancellation
- We may be able to accept cancellations before the product is shipped. Please contact us as soon as possible.
- Please note that we cannot accept cancellations after the product has been shipped.
Other notes
- If you would like to ship outside of Japan or order large quantities, please contact us separately.
- Due to the nature of the products we handle, precautions may be listed on the product page. Please be sure to check before placing your order.
Contact Us
- Contact form
- The above email address
(Inquiries received outside of business hours will be handled sequentially on the next business day or later)