GORIZ WORLD Official Online Store

AI Customer Support

Information about GORIZ-AI Support Services

GORIZ has now prepared a new support service called "GORIZ-AI." AI will respond to any questions or requests that users of the site have in mind and promptly. You can receive support in two ways: text chat and voice agent, so please use it according to your situation and preferences.

1. Ask a text question from the chat box at the bottom right

Please feel free to text messages in the chat box displayed at the bottom right of the page. It's simple to use, just enter a message and send it. Our AI chatbot will respond instantly and provide you with information that will help you solve your problem and guide you.

Please feel free to text messages in the chat box displayed at the bottom right of the page. It's simple to use, just enter a message and send it. Our AI chatbot will respond instantly and provide you with information that will help you solve your problem and guide you.

  • Useful at times like these
    • I want to easily solve short questions
    • When you are in a situation where you can easily type text, such as while you are on the move
    • When you want to keep a conversation as a history

2. More detailed support with voice agent

For those looking for deeper information and immersive support, we recommend an audio AI agent. This is the perfect service for situations where it is difficult to enter chats or when verbal dialogue is preferred over text.

Useful at times like these

  • When you need hands-free support
  • When you're having trouble or don't like writing sentences
  • If you want to hear a more in-depth explanation

How to use

  1. Open the GORIZ-AI page
    Please access the GORIZ-AI page using the menu at the top or the dedicated link.
  2. Choose your preferred method
    • Text Chat: Please ask questions in the chat box at the bottom right (click on the blue speech bubble).
    • Voice Agent: If you would like to receive a voice response, follow the instructions on the microphone icon and our AI agent will answer your voice.

  3. By proceeding to the next step based on AI's proposals that check and utilize AI's answers

Features of GORIZ-AI

  • Immediateness and Accuracy
    AI allows you to quickly resolve your questions on the spot.
  • Flexible communication:
    Text chat and voice response can be used in both styles, so you can freely choose according to your usage situation.

  • We provide friendly and

lastly

"Is this okay to ask?" Please feel free to ask GORIZ-AI any trivial questions like this. Whether it's text or audio, AI will respond with sincerity. Support using advanced AI technology makes your shopping experience and information gathering more comfortable and more fun.

Now, please try our best to experience the support services of the new era. We will always be fully supportive of every step you take. Encouraging AI companions will join us on your journey towards the future.